Frequently Asked Questions
MoleScope is currently available to order for iPhone 5 / 5C / 5S / 6 / 6+ / 6S / 6S+ / SE / 7 / 7+ , iPod Touch 5 / 6 , iPad Mini 1 / 2 / 3 / 4 , iPad Air 1 / 2 , and iPad Pro 9.7" / 12.9". MoleScope is also available for many Android smartphones and Tablets. If your phone model is not available in the dropdown list, please fill out the request form and we will contact you when the device is available.
MoleScope is currently available to order for many Android smartphones. For a list of compatible Android devices, please see the dropdown list on our product page. If your phone model is not available in the dropdown list, please fill out the request form and we will contact you when the device is available.
MoleScope is currently available to order for iPad Air 2. For a list of compatible devices, please see the dropdown list on our product page. If your tablet model is not available in the dropdown list, please fill out the request form and we will contact you when the device is available.
No, the MoleScope™ app is designed to help you image your moles. The images may be used to facilitate the diagnosis process made by your healthcare professional
All skin cancer screenings are initially based off of a visual examination; only suspicious moles will be removed or biopsied for further analysis. With MoleScope™ smartphone attachment and the compatible app, you are able to supply your doctor with high-quality images, with the same level of detail that they would be able to obtain in the clinic. By sending in your MoleScope™ image, you provide your doctor with the first step of the evaluation. Based on the image that you provide, your dermatologist may determine that your mole does not need any immediate attention or biopsy, and you can rest assured until your next regular checkup. For more suspicious moles, your doctor can ask to make an in-person appointment and perform a biopsy, if necessary. This way a priority is given to people who need immediate attention, and gives peace of mind to those who do not.
MoleScope™ provides high-quality images that are comparable to the images your doctor can take with a professional dermatoscope.
Once the service is available, our global network of skin specialists will be available for a second opinion.
Yes. Your personal information is not shared with any third parties and is transmitted through our secure cloud services using bank-grade security features.
When you order your MoleScope™ package you will receive a cross-polarized smartphone attachable imaging device with magnification and specialized lighting (the MoleScope™). In the package you will also find instructions for use that will assist you with the safe installation and operation of your MoleScope™.
No, once our consultation services are available, a family plan will be offered. Each family member will be able to create an individual account and share the same MoleScope™ device and app. Sharing is caring!
Yes. Although MoleScope is designed to help track and monitor mole images, the device and app can be used to image other skin conditions such as acne, eczema, and psoriasis. However, because the MoleScope device provides contact imaging, it is not intended for use on open sores or wounds. MoleScope works best on dark spots on the skin's surface and can be used to image age spots, skin tone, as well as other closed skin lesions.
Yes, you can use MoleScope Lite or MoleScope II with a universal attachment on a phone case.
Skin Cancer Questions
Melanoma is the deadliest form of skin cancer. It can either arise de novo or from one of your pre-existing atypical moles. It is important to learn about the warning signs and symptoms, and perform regular skin checks. Take a look at our ABCDE criteria to learn more about how to spot melanoma.
It is important to get to know your skin and check your moles regularly for any changes that may occur over time. A thorough self-check of your skin, including your scalp, nail beds, and other hard-to-reach places should be performed monthly to ensure your skin is healthy. You can use a mirror to help you examine areas of your body not easily seen, like your back. Follow our guide for a step-by-step skin self-check.
If you notice anything of concern on your body, or your mole is displaying any of the warning signs as mentioned in our ABCDE guide, make an appointment to speak with your doctor. 70% of skin cancer cases are initially spotted by patients or their family members, and the reality is that you know your body best. If something seems suspicious, make an appointment to speak with your doctor - and don’t delay! Early detection and prevention is essential for skin cancer, because when detected early, the survival rate is as high as 98%.
Skin cancer can strike anywhere. The common risk factors are: family history of melanoma, older age, lighter skin types and increased number of moles. Those with greater than 50 moles, atypical moles, lighter skin and a higher susceptibility to burn are more at risk than people with darker skin who do not burn easily. However, this does not mean that darker-skinned people, or those with fewer moles cannot get skin cancer. It is important to know the risks and stay protected, regardless of your skin type and situation. Learn about atypical mole syndrome here.
If a member of your immediate family has battled skin cancer in the past, you are at a higher risk than the general population. This means that you should take more precautions to check your skin and protect it from the sun. While family history is not the only risk factor, it is still important to take note and make sure you are seeing your dermatologist regularly. To find out if you are at risk, try our 1-minute quiz.
